Squeaky Clean Services maintains the http://www.squeakyclean.ae Website (“Site”). The following are the terms of use that govern use of the Site (“Terms of Use”). By using the Site, you expressly agree to be bound by these Terms of Use and the squeakyclean.ae privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. Squeaky Clean Services reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically.

 

LIMITED LICENSE.

 

You are granted a limited, non-exclusive, revocable and non-transferable license to utilise and access the Site pursuant to the requirements and restrictions of these Terms of Use. Squeaky Clean Services may change, suspend, or discontinue any aspect of the Site at any time. Squeaky Clean Services may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

 

1. SITE OPERATION.

 

United Arab Emirates is our Country of Domicile. Squeaky Clean Services controls this Site from the U.A.E. Squeaky Clean Services makes no representation that this Site is appropriate for use in other locations.

 

2. APPLICABLE LAW.

 

The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

 

3. MULTI-CURRENCY PRICED TRANSACTION.

 

The displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

 

4. PURCHASES.

 

Squeaky Clean Services accepts payment by Visa or MasterCard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction.

 

5. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES.

 

Squeaky Clean Services will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries.

 

6. REPRESENTATIONS BY YOU.

 

By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to Squeaky Clean Services through the Site or for inclusion on the Site will not plagiarise, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights.

 

7. PERMITTED USE.

 

You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorised by Squeaky Clean Services to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorised by Squeaky Clean Services to do so. The content and software on this Site is the property of Squeaky Clean Services. The cardholder must retain a copy of transaction records and Merchant policies and rules.

 

8. YOUR ACCOUNT.

 

If you use Squeaky Clean Services Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

 

9. NO COMMERCIAL USE.

 

This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Squeaky Clean Service’s prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication.

 

10. LINKS AND SEARCH RESULTS.

 

The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. Squeaky Clean Services has no control over these sites or the content within them. Squeaky Clean Services does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Squeaky Clean Services does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Squeaky Clean Services for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site.

 

11. COPYRIGHT POLICY.

 

Squeaky Clean Services may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defence or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

 

12. INTELLECTUAL PROPERTY.

 

Although Squeaky Clean Services is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through Squeaky Clean Service’s system. The On-line Materials are Squeaky Clean Service’s intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of Squeaky Clean Services, except as expressly and specifically permitted under these Terms of Use

 

The On-line Materials are and will remain the exclusive property of Squeaky Clean Services. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in Squeaky Clean Services. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with Squeaky Clean Services.

 

You acknowledge and agree that Squeaky Clean Services will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On-line Materials made by or for you. At Squeaky Clean Service’s request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to Squeaky Clean Services or perfect these rights, titles or interests in Squeaky Clean Service’s name.

 

13. VIOLATION OF TERMS OF USE.

 

You understand and agree that in Squeaky Clean Service’s sole discretion, and without prior notice, Squeaky Clean Services may terminate your access to the Site, or exercise any other remedy available and remove any unauthorised user information, if Squeaky Clean Services believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of Squeaky Clean Services, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to Squeaky Clean Services for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. Squeaky Clean Services may release user information about you if required by law or subpoena.

 

14. INDEMNITY.

 

You agree to indemnify and hold Squeaky Clean Services, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

 

15. LICENCE GRANTED TO YOU.

 

By providing materials to Squeaky Clean Services, you agree that you shall waive all claims and have no recourse against Squeaky Clean Services for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to Squeaky Clean Services. Any communication or materials you send to Squeaky Clean Services will be treated as non- confidential and non-proprietary and may be disseminated or used by Squeaky Clean Services for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

 

16. ADVERTISING.

 

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Squeaky Clean Services is not responsible for the acts or omissions of any advertiser or sponsor.

 

17. SEVERABILITY.

 

If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

 

Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

 

18. PAYMENT CONFIRMATION.

 

Squeaky Clean Services accepts payment by Visa or MasterCard debit and credit cards in AED for its products and services or by cash in advance of the service.

 

For cash payments, payment confirmation will be given to the customer by the cleaner at the time of payment upon completion of the booking.

 

Processing Online Payments - We store a token against your card and the information is directly saved by the payment processor. All cards are saved by our payment processor in a secure vault to offer the highest security to our clients. You agree that at the time of the Booking Request, your payment details will be transferred to the payment processor for future processing.

 

Upon the completion of the booked service we will issue you an electronic invoice. Once issued, you agree to the automatic processing of payment of applicable Cleaning Fees and Cleaning Product Fees by the payment processor. If you happen to pay any applicable charges with your credit card, we may seek pre-authorisation of your credit card account prior to your purchase.

 

Payment confirmation of online payments will be sent to the customer via email notification within 48 hours’ upon receipt of payment.

 

If you choose to pay the fee by your credit card, you, as the cardholder, must retain a copy of transaction records and our policies and rules.

 

You are responsible for maintaining the confidentiality of all the information in your account.

 

19. CANCELLATION POLICY.

 

If you would like to cancel your booking free of charge, you are required to give a minimum of 24 hours’ notice of cancellation. Notification must be in written format and to be sent to hello@squeakyclean.ae.

 

Squeaky Clean Services reserves the right to levy a certain charge up to 100% of the booking cost to cover any relevant administrative expenses if cancellations are made with the less than 24 hours notice.

 

20. REFUNDS / RETURNS POLICY.

 

All refunds will be made onto the original mode of payment. Please allow for up to 45days for the refund transfer to be completed.

 

21. LIMITATION OF LIABILITY.

 

Squeaky Clean Services’ Liability for damage or personal injury resulting from negligence of that of its employees or agents is limited. Squeaky Clean Services liability or in connection with the agreement shall be limited as follows:

 

1. For physical damage to property caused by the negligence of Squeaky Clean Services, its employees or agents, up to the sum of AED100 in form of credit to your Squeaky Clean Services account.

 

2. The customer is responsible for exercising caution and common sense to protect their safety and personal property. The customer is responsible for securing to protect – cash, jewellery and any other items of value. Squeaky Clean Services have a zero-tolerance policy in terms of theft and dishonesty. No responsibility or liability is however accepted for any of the above.

 

3. The customer is responsible for reporting any incident, breakage, damage and loss within 12 hours of completion of the service. Failure to do so will nullify any claim.

 

22. EVENTS OUTSIDE OUR CONTROL.

 

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control. Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.